WNS - Deputy Manager

Deputy Manager - HR - Learning Academy- Mumbai/ Pune/Gurgaon

Description:

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.

We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Our global footprint spans 16 countries with 61 delivery centers worldwide including in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, United Kingdom and the United States.

- Get upskilled and certified on workshops assigned to you as per timelines and take ownership of the completion of the same

- Deliver workshops as assigned - The workshops can be assigned for Corporate, US, UK, Australia and New Zealand shift timings hence flexibility is a must

- Work on projects as assigned and should take complete ownership for end to end execution and meeting timelines. These projects can be stretch assignments over and above the daily role

- In addition, you will be required to work closely with learning partners, business leaders and HR to drive nominations for workshops, align calendar as per TNI done and ensure 100% adherence to the roadmap

- Adherence to governance guidelines like DBR, Post training effectiveness activities, tracking self progress etc.

- Take ownership in getting upskilled on new programs for higher role bands

- Should be willing to work in shifts and open for travelling is a MUST

- Should be willing to travel to any of the location facilities for workshops or projects on a daily basis (eg Mumbai has 4 facilities, should be able to travel everyday as per need)

- Graduate/PG (any discipline)

- Excellent communication skills

- Interpersonal Skills

- Lead Initiatives

- Presentation skills

- Multi-tasking

- Planning & Execution Skills

- Training capabilities

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