VP - CTC Site Reliability Engineer

JPMorgan Chase Bank, N.A. - Mumbai, Maharashtra
Job details
Job Type
Full-time
Regular / Permanent
Full Job Description
Our culture of diversity, intellectual curiosity and problem solving is essential to our success. We bring people together with a wide variety of backgrounds, experiences and perspectives. We support teamwork, thinking big and taking risks in a blame-free environment. We promote self-direction to work on relevant projects, while building an environment that provides the support and mentorship needed to learn and grow. We are excited to see what you will bring to our team.

Responsibilities:
Design, code, test, and deliver software to automate manual operational work
Troubleshoot priority incidents, facilitate blameless post-mortems and ensure permanent closure of incidents
Engage with development team throughout the life cycle to help develop software for reliability and scale, ensuring minimal refactoring or changes
Identify application patterns and analytics in support of better service level objectives
Design self-healing and resiliency patterns
Design self-healing and resiliency patterns
Design performance tests, identify bottlenecks and opportunities for optimization and capacity demands, and present solutions for continuous improvements
Design best in class monitoring frameworks to accomplish end-to-end flow monitoring and noiseless alerting
Design automated software and product upgrades, change management, and release management solutions
Coach or manage teams as applicable
Participate in the support coverage including weekends as needed
Qualifications:

Bachelor's degree or equivalent experience in an software engineering discipline
Expertise in at least one technology stack designing, coding, testing, and delivering software
Proficiency in one or more technology domains, may be a cross-domain expert able to solve complex and mission critical problems within a business or across the firm
Working knowledge of infrastructure components (e.g. routers, load balancers, cloud products, container systems, compute, storage, and networks)
Excellent debugging and trouble shooting skills

About Us

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
About the Team
The Cybersecurity & Technology Controls group at JPMorgan Chase aligns the firm's cybersecurity, access management, controls and resiliency teams. The group proactively and strategically partners with all lines of business and functions to enable them to design, adopt and integrate appropriate controls; deliver processes and solutions efficiently and consistently; and drive automation of controls. The group's number one priority is to enable the business by keeping the firm safe, stable and resilient.
High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.