Voice Process international Voice Process mumbai
Published date: 2024/01/10
- Location: Mumbai, Maharashtra, India
Responsibilities:
Schedule/reschedule first day of work for the employees and sharing necessary information.
Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage
Maintaining a quality score of 90% and above throughout.
Escalate issues and seek advice when faced with complex issues/problems
Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements
Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls
Participate in Team building activities
Ensure and maintain the security and confidentiality of client data
Ensure Customer Satisfaction
Location :
Mumbai
Work From Office
Shift :
Us Shift
Salary:
₹8,608.31 - ₹43,882.44 per month
Ability to commute/relocate:
• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Speak with the employer
• 91 7406304622
Schedule/reschedule first day of work for the employees and sharing necessary information.
Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage
Maintaining a quality score of 90% and above throughout.
Escalate issues and seek advice when faced with complex issues/problems
Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements
Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls
Participate in Team building activities
Ensure and maintain the security and confidentiality of client data
Ensure Customer Satisfaction
Location :
Mumbai
Work From Office
Shift :
Us Shift
Salary:
₹8,608.31 - ₹43,882.44 per month
Ability to commute/relocate:
• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Speak with the employer
• 91 7406304622
0 page views
Related listings
-
Highest Paying BPO / Call Center Jobs in Mumbai- (CALL...BPODear candidate, Grab the opportunity!! Best opportunity for Experienced / Freshers , Undergraduate / Graduate for an International Voice Process. Job Description Designation - Customer Support Associate/ Sr. Customer Support Associate Shifts - Rotati...2026/11/10
-
Bpo Jobs in AhmedabadBPOBpo Voice Process Full Job Description Location : Mumbai Experience : 0 – 1 yr Role : Voice Process Shift : Australian Shift (2am/4am/7am) Salary – 22000 for Fresher / 23700 for 6 month Exp. Roles open : 80 for Mumbai Contract : 6 months ( Extension ...2026/11/10
-
Voice Process Non Voice BpoBPORequirements: HSC with 6 months of international BPO experience, Graduate Freshers. Shifts : 24/7 Rotational ( any 9 hours of shift ) Salary : up to 21k for freshers. up to 37k in hand for experienced. Week offs : Any 2 rotational Week off. Drop faci...2026/11/09