Voice Process
Published date: 2026/11/07
- Location: Pune, Maharashtra, India
The BPO is a business process outsourcing company that hires call center agents to provide customer service for their clients. These companies outsource their customer service jobs to call centers or BPOs that are located outside the U.S. BPOs are usually based in India, the Philippines, Eastern Europe, and other locations where labor costs are lower than in the U.S. When customers call the BPO to inquire about a product or service they need, they are contacted by a voice process agent. The agent provides information and helps the customer find the desired product or service. The voice process job is the first step in providing customer service for the client. If the customer has a complaint or needs additional information, they can ask for a return call from the agent. This requires the agent to listen carefully to the customer’s request and provide appropriate help. Voice Process Jobs Processes A Voice process has two processes: 1. Inbound Voice Process 2. Outbound Voice Process
0 page views
Related listings
-
Tool & Die Maker PuneBPOCandidates have to be from ITI/NTTF/ GTTC/ IGTR Fresher or Experience of 1 to 2 years in High Speed Stamping. The experience should be in Press tools. They should be capable of assembly and maintenance of high-speed progressive press tools & dies...2026/11/07
-
Collection TelecallersBPOCollection Outbound Process, call the customers and collect their EMI and pending dues. Candidates should be 10th Pass and above 18 years of age. Descent English, Hindi, Marathi, Kannada,Telugu and Malayalam. Work Remotely • No Job Type: Full-time Sa...2026/11/07
-
URGENT HIRING FOR TELECALLERS IN PUNE SHIVANEBPOWe are Hiring Telecallers In Pune Process For calling and make generate Lead also make invoice take client call . Offering salary 8000 to 15000 as per interview Soft work industry in Pune Preferd Near In Dangat Industries AREA SHIVANE2026/11/07