Virtualization & Cloud Operations Manager

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Virtualization & Cloud Operations Manager

IDFC FIRST Bank Limited
Navi Mumbai, Maharashtra
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16 hours agoFull–time
Role/ Job Title: Virtualization & Cloud Operations Manager

Business: Information Technology

Function/ Department: Information Technology

Place of Work: Mumbai

Roles & Responsibilities:

'• To represent IT as the Virtualization & Cloud expert
'• Own and manage the Virtualization server platform on VMware, Nutanix
• Lead the team in Diagnosis and analysis of technical issues, recommend and undertake investigative solutions and performance tuning
• Leadership and People management of the support team including FTE and vendor resources
• Service delivery as per defined KRA and SLA. Produce metrics towards the same.
• Attending meetings, design, document and present technical solutions to business requirements
• To assist Technology teams in the completion of projects, to meet deadlines and expectations
• Leading projects, produce project design documentation and lead implementation activities
• To maintain an up to date knowledge of changes in IT, with respect to the virtualization & cloud domain
• Interpret requirements to develop positive and negative scenarios for virtualization & cloud setup availabilities and recoveries
• Design and architect Virtualization & Cloud platform solutions and manage deployments
• Face Audits, providing detailed explanation and evidences, provide observation closures
• Adhere to team priorities and work in tandem to achieve the DC Infra team goals and objectives
• Engage with Hardware vendors, Service partners, OEM's in resolving issues and drive expected technology delivery outcomes
• Develops detailed documentation for environments where individual is primary project lead or application Subject Matter Expert and capable of training others on particulars of those environments.

Secondary Responsibilities :

'• Participate in technology cohorts in driving technology projects beyond existing delivery responsibility
• Evaluate hardware and service partners to ensure IDFC technology requirements are effectively met
• Participate in automation activities and take lead to identify the opportunities to automate BAU (business as usual) and project tasks which can be automated.
• Communicates in manner that is appropriate for the situation and possesses the business acumen necessary to communicate how technical design decisions affect users and budgets.
• Capable of developing and executing test plans on emerging technology or new functionality.
• Act as a role model and positive influence for the team and colleagues

Managerial & Leadership Responsibilities :

'People management of FTE team members. Influence key stakeholders to drive business outcomes. Guiding and leading support team members in addressing and troubleshooting technical issues in the infrastructure.

Key Success Metrics:

'Deliver & effectively track all the deliverables