Virtual Relationship Manager
Published date: 2024/01/10
- Location: Ahmedabad, Gujarat, India
Full–time
Branch Relationship Manager
VRM will be responsible for enhancing the customer engagement virtually to increase customer sickiness on managed clients.
They will drive mobile banking adoption usage, increase cross-sell of products and work towards upgrading and on-boarding customers in the relationship banking program.
Professionally driven to achieve higher customer satisfaction and increase retention.
VRM to have complete knowledge of end-to-end bank offerings, key goals of RM, bank systems and key Onboarding steps for products cross-sell.
Responsible for deepening customer relationships to increase customer relationship value Responsible for driving quality engagements over
call with customers by following industry best practices Responsible for increasing mobile banking adoption and drive initial login on
Optimus app
Branch Relationship Manager
VRM will be responsible for enhancing the customer engagement virtually to increase customer sickiness on managed clients.
They will drive mobile banking adoption usage, increase cross-sell of products and work towards upgrading and on-boarding customers in the relationship banking program.
Professionally driven to achieve higher customer satisfaction and increase retention.
VRM to have complete knowledge of end-to-end bank offerings, key goals of RM, bank systems and key Onboarding steps for products cross-sell.
Responsible for deepening customer relationships to increase customer relationship value Responsible for driving quality engagements over
call with customers by following industry best practices Responsible for increasing mobile banking adoption and drive initial login on
Optimus app
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