Virtual Relationship Manager
Published date: 2024/01/10
- Location: Ahmedabad, , Gujarat, India
We Are Hiring a Virtual Relationship Manager Who has Accurate resolution for customer queries. Promoting Digital Banking services for a superior customer service experience. Profiling of customers in order to aid the right cross-servicing of Bank products. Accurate logging and resolution of complaints.
Designation: Virtual Relationship Manager
Pay Role: On Role
Experience: Mini. 1+ Years in BFSI/ Telesales
Qualification: Graduation/MBA
CTC: Upto 5 LPA (Depend on Interview)
Age: 25-30 Years
Location: Ahmedabad, Gujarat
Skill: Influential Skills, Relationship Building Skills, Achievement Oriented
Basic Computer Skills: – (MS – Office, Excel, PowerPoint)
JOB DESCRIPTION:
• To engage regularly with the customers as defined by the contact policy and provide a Consistent & Superior Digital Experience.
• Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer.
• To enhance Customer Relationships while doing so, Educate, Encourage & Induce customers to use Digital mediums for their banking transactions/ needs while keeping a “window’ to talk to the bank whenever the customer needs it.
• Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed.
• So that the VRM becomes the top-of-the-mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRM also achieves the key performance parameters set.
Interested Candidates Can share Their Resume on Sales@tekpillar.com
Designation: Virtual Relationship Manager
Pay Role: On Role
Experience: Mini. 1+ Years in BFSI/ Telesales
Qualification: Graduation/MBA
CTC: Upto 5 LPA (Depend on Interview)
Age: 25-30 Years
Location: Ahmedabad, Gujarat
Skill: Influential Skills, Relationship Building Skills, Achievement Oriented
Basic Computer Skills: – (MS – Office, Excel, PowerPoint)
JOB DESCRIPTION:
• To engage regularly with the customers as defined by the contact policy and provide a Consistent & Superior Digital Experience.
• Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer.
• To enhance Customer Relationships while doing so, Educate, Encourage & Induce customers to use Digital mediums for their banking transactions/ needs while keeping a “window’ to talk to the bank whenever the customer needs it.
• Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed.
• So that the VRM becomes the top-of-the-mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRM also achieves the key performance parameters set.
Interested Candidates Can share Their Resume on Sales@tekpillar.com
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