Vacancy for Work from Home - BPO
Published date: 2024/01/10
- Location: Anywhere, Anywhere, India
Hiring for Hybrid work Model Customer Service for Blended Process(WFH/WFO)
Customer Service Associate for inbound customer service operations.
Location - Powai Mumbai - (WFH/WFO)
Salary - Max 22k in hand
Shifts/Weekly Offs - Rotational shifts [Night shifts] rostered weekly offs [6 Days working]
First 20 days to 1 month training from office then
Job Role: Customer Service - Associate
Qualification
• HSC / Graduation with excellent communication skills
• Typing Speed - 30 WPM Accuracy 95%+ Mandate
About the Role - We are looking for Customer Service Associate for inbound customer service operations. In this role, you will be responsible to resolve customer queries, concerns and escalations across channels - calls, chats, emails and social media. It will be a blended process (mix of chats calls). You are expected to work very closely with cross-functional teams to provide instant solutions to customers.
Requirements
• Must have own laptop with genuine Windows 10, iCore 3 /iCore 5 with 4 GB Ram or above configuration.
• Must have a dedicated workspace at home to ensure no background noise for customer interactions [Calls/Chats etc]
• Must have Internet speed of minimum 50 Mbps
• Good Quality Headsets.
• Power backup in case there are frequent power failures.
Interested candidates can share CV at chaitali.vardahr@gmail.com
For further information contact or Interview Call Chaitali @ +91 8454051625
This job is provided by Shine.com
Customer Service Associate for inbound customer service operations.
Location - Powai Mumbai - (WFH/WFO)
Salary - Max 22k in hand
Shifts/Weekly Offs - Rotational shifts [Night shifts] rostered weekly offs [6 Days working]
First 20 days to 1 month training from office then
Job Role: Customer Service - Associate
Qualification
• HSC / Graduation with excellent communication skills
• Typing Speed - 30 WPM Accuracy 95%+ Mandate
About the Role - We are looking for Customer Service Associate for inbound customer service operations. In this role, you will be responsible to resolve customer queries, concerns and escalations across channels - calls, chats, emails and social media. It will be a blended process (mix of chats calls). You are expected to work very closely with cross-functional teams to provide instant solutions to customers.
Requirements
• Must have own laptop with genuine Windows 10, iCore 3 /iCore 5 with 4 GB Ram or above configuration.
• Must have a dedicated workspace at home to ensure no background noise for customer interactions [Calls/Chats etc]
• Must have Internet speed of minimum 50 Mbps
• Good Quality Headsets.
• Power backup in case there are frequent power failures.
Interested candidates can share CV at chaitali.vardahr@gmail.com
For further information contact or Interview Call Chaitali @ +91 8454051625
This job is provided by Shine.com
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