Us Voice Support
Published date: 2024/01/10
- Location: Bengaluru, Karnataka, India
Responsibilities:
• Provide knowledgeable answers to questions about a product, pricing, and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms
• Planning the training and standardization of service delivery.
• Monitoring the work of individual representatives and the team.
• Conducting quality assurance surveys with customers and providing feedback to the staff.
• Possessing excellent product knowledge to enhance customer support.
• Provide knowledgeable answers to questions about a product, pricing, and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms
• Planning the training and standardization of service delivery.
• Monitoring the work of individual representatives and the team.
• Conducting quality assurance surveys with customers and providing feedback to the staff.
• Possessing excellent product knowledge to enhance customer support.
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