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US International Voice Process

Published date: 2024/01/10
  • Location: Bengaluru , Karnataka, India
Job descriptionHiring Freshers and Experience for US International Voice Process.Graduate or Under Graduate fresher and experience in BPO can applyNIGHT SHIFTS / ROTATIONAL SHIFTSBOTH WAYS TRANSPORT AVAILABLETo fix an appointment Call or whats app Key ResponsibilityTake a high volume of inbound Customer calls with a friendly and positive voice, gives precise and correct information about the query to the customer and works towards meeting the daily targetsUpdate and processes information accurately into the system(s)Resolve Customer problems in a timely mannerTake Ownership & Deliver on Customer commitmentsLiaise with other departments within the process in the event a customer call/query cannot be resolved at first point of contact,Clear Communication - during all conversations with Customers, uses simple English or other regional languages, that delivers information and solutions in an easy mannerProfessional Focus - demonstrates a high level of personal and professional integrity when dealing with Customers. Treats all customers with empathy and respect and consideration. Ability to solve problems look for solutions aligned to Customers perspective and deliver on all commitmentsTeamwork consistently work together, trust in each other, engage in constructive conversations for the good of the group
Company Name: Black And White Business Solutions

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