Urgent Opening For Virtual RM with Bank
Published date: 2026/11/07
- Location: India
From 1 to 6 year(s) of experience
₹ Not Disclosed by Recruiter
Thane, Pune
Job Description
Roles and Responsibilities
Job Purpose
• To engage regularly with the customers as defined by the contact policy and provide a Consistent & a Superior Digital Experience. Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer.
• To enhance Customer Relationship & while doing so, Educate, Encourage & Induce the customers to use the Digital mediums for their banking transactions/ needs, while keeping a "window' to talk to the bank whenever customer needs.
• Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed.
So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRM also achieves the key performance parameters set
Role:
Phone Banking Officer
Salary:
Not Disclosed by Recruiter
Industry:
Banking
Functional Area
BFSI, Investments & Trading
Role Category
Banking Operations
Employment Type:
Full Time, Permanent
Key Skills
virtual
phone banking
voice process
outbound calls
Virtual relationship manager
Inbound Calls
digital banking
Skills highlighted with ‘‘ are preferred keyskills
Education
UG:
Any Graduate
Company Profile
REKRUT INDIA PRIVATE LIMITED
Purvi
7620703645
₹ Not Disclosed by Recruiter
Thane, Pune
Job Description
Roles and Responsibilities
Job Purpose
• To engage regularly with the customers as defined by the contact policy and provide a Consistent & a Superior Digital Experience. Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer.
• To enhance Customer Relationship & while doing so, Educate, Encourage & Induce the customers to use the Digital mediums for their banking transactions/ needs, while keeping a "window' to talk to the bank whenever customer needs.
• Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed.
So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRM also achieves the key performance parameters set
Role:
Phone Banking Officer
Salary:
Not Disclosed by Recruiter
Industry:
Banking
Functional Area
BFSI, Investments & Trading
Role Category
Banking Operations
Employment Type:
Full Time, Permanent
Key Skills
virtual
phone banking
voice process
outbound calls
Virtual relationship manager
Inbound Calls
digital banking
Skills highlighted with ‘‘ are preferred keyskills
Education
UG:
Any Graduate
Company Profile
REKRUT INDIA PRIVATE LIMITED
Purvi
7620703645
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