URGENT hiring for MNC BPO
Published date: 2024/01/10
- Location: Vadodra, Gujarat, India
Responsibilities
• Manage inbound/ outbound calls or chats in a timely manner.
• Follow communication scripts when handling different topics.
• Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives.
• Build sustainable relationships and engage customers by taking the extra mile.
• Keep records of all conversations in our call center database in a comprehensible way.
• Candidate should be comfortable in English language.
This job is provided by Shine.com
• Manage inbound/ outbound calls or chats in a timely manner.
• Follow communication scripts when handling different topics.
• Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives.
• Build sustainable relationships and engage customers by taking the extra mile.
• Keep records of all conversations in our call center database in a comprehensible way.
• Candidate should be comfortable in English language.
This job is provided by Shine.com
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