Urgent Hiring for BPO
Published date: 2024/01/10
- Location: Bengaluru , Karnataka, India
Hiring for Social Media Escalation desk.
Roles and Responsibilities :
Handle all customer queries and complaints raised on the social platforms like Facebook, Instagram, LinkedIn, Twitter and reviews on Play / Appstore etc.
Connect with the customers through Call / E-Mail / Social platforms to provide the best possible resolution.
Understand the customer grievances and provide appropriate resolution.
Liaising with different verticals to get the end resolution for the customer.
Solving/answering prospect and customer issues, complaints, questions/queries in close coordination with the other departments.
Take a customer-focused approach to handle complaints and escalations.
Strong follow-up required on all the assigned cases to provide resolution within the framed timelines.
Ensure that all written communication is carried out as per the customer care procedures
Requirements :
Minimum 6 months of experience in handling escalations, Customer Support.
Customer Centric approach
Excellent written & verbal communication skills
Ready to work for 6 days a week on rotational week off and rotational shift
Salary :
22-25K CTC depends on the interview and last salary
Roles and Responsibilities :
Handle all customer queries and complaints raised on the social platforms like Facebook, Instagram, LinkedIn, Twitter and reviews on Play / Appstore etc.
Connect with the customers through Call / E-Mail / Social platforms to provide the best possible resolution.
Understand the customer grievances and provide appropriate resolution.
Liaising with different verticals to get the end resolution for the customer.
Solving/answering prospect and customer issues, complaints, questions/queries in close coordination with the other departments.
Take a customer-focused approach to handle complaints and escalations.
Strong follow-up required on all the assigned cases to provide resolution within the framed timelines.
Ensure that all written communication is carried out as per the customer care procedures
Requirements :
Minimum 6 months of experience in handling escalations, Customer Support.
Customer Centric approach
Excellent written & verbal communication skills
Ready to work for 6 days a week on rotational week off and rotational shift
Salary :
22-25K CTC depends on the interview and last salary
1 page views
Related listings
-
Customer support executive CSRBPOHiring for International Voice & Non-Voice Process To Schedule an Interview call - 9353913632 Contact Person: Achyuth Customer Support - Non-Voice Process Salary: Experienced - Up to 27,000 Take home + Incentives(Experienced Only) Customer Suppor...2026/11/10
-
BPO AssociateBPODescription : • Minimum 1.5+ years of experience and above in Insurance industry (P&C, Life, Healthcare ) performing 'data entry' tasks for underwriting and / or claims processing • Back office Data entry experience in above fields • College Grad...2026/11/10
-
BPO/Customer Support jobs in Bangalore for bothBPOGREETING FROM MADHU FROM ONE DEGREE NORTH BEST PAY MAX 5LAC.. ON SPOT OFFER….BEST COMPANIES HIRING WITH AN ATTRACTIVE SALARYPACKAGE!!!! CALL MADHU @ 9343733547 Huge job opportunities under one roof!!Spot offers!!Make the best use of the opportunity. ...2026/11/10