Turbo cross sell -Outbound-Banking-
Published date: 2026/11/08
- Location: Hyderabad, Telangana, India
Roles & Responsibilities:
1. Productivity
2. Maintaining Service Quality
3. Average Handling Time
4. First Contact Resolution
5. Maintaining TAT for all customer requests
6. Channel Migration to alternate channels
Secondary Responsibilities:
Drive all the initiatives in the Customer contact center.
Key Success Metrics:
Productivity, Average handling time, First contact resolution
1. Productivity
2. Maintaining Service Quality
3. Average Handling Time
4. First Contact Resolution
5. Maintaining TAT for all customer requests
6. Channel Migration to alternate channels
Secondary Responsibilities:
Drive all the initiatives in the Customer contact center.
Key Success Metrics:
Productivity, Average handling time, First contact resolution
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