Trainer(BPO)
Published date: 2024/01/10
- Location: New Delhi, Delhi, India
A trainer is the one who trains, coaches, and develops skills amongst the new associates & poor performers, to improve their product knowledge, performance and achieve higher customer satisfaction. Trainer is expected to maintain expert status in single / multiple lines of business, and will regularly do so by handling routine customer interactions in voice, non-voice environment.
Trainer Duties and Responsibilities
1. To train new hires on product, process and customer handling skills
2...
Trainer Duties and Responsibilities
1. To train new hires on product, process and customer handling skills
2...
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