Trainer(BPO)

Published date: 2024/01/10
  • Location: New Delhi, Delhi, India
A trainer is the one who trains, coaches, and develops skills amongst the new associates & poor performers, to improve their product knowledge, performance and achieve higher customer satisfaction. Trainer is expected to maintain expert status in single / multiple lines of business, and will regularly do so by handling routine customer interactions in voice, non-voice environment.

Trainer Duties and Responsibilities

1. To train new hires on product, process and customer handling skills

2...
Company Name: looper development Services privet limited

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