Trainer(Bpo)
Published date: 2026/11/07
- Location: New Dehli, Dehli, India
• Any Graduate with 2+ years of experience in Quality & Training in Call center inbound or Outbound process. Must be able to handle training & Call audits.
• Multilingualism will be an added advantage.
• Gives constructive feedback to associates and derive action plan
• Understands process/function goals and help the team to achieve them
• Completing Call Monitoring and Feedbacks as per SLA or Internally defined
• Conducting Calibration Sessions and initiating Action Plans for reducing Variance
• Salary upto 35k only
• Multilingualism will be an added advantage.
• Gives constructive feedback to associates and derive action plan
• Understands process/function goals and help the team to achieve them
• Completing Call Monitoring and Feedbacks as per SLA or Internally defined
• Conducting Calibration Sessions and initiating Action Plans for reducing Variance
• Salary upto 35k only
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