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Full-time
Regular / Permanent
Full Job Description
Job Responsibilities:
Governance - controlled mindset and proven experience of governing complex workflow including use of checklists tools (excel) to govern actions and QA procedures as well as creation, communication and escalation of high level metrics to top of the org business level
Communication - ability to build strong relationships with many disparate groups across the Equity/F&O/OTC stack and influence other teams to ensure deliverables are prioritised. Tenacious attitude that will not accept push back willingly and will escalate effectively if bottlenecks develop
Ability to manage multiple metrics to get clarity and focus on issues/bottlenecks
Knowledge of Cash Equities, F&O and OTC infrastructure - Knowledge of where systems sit in the hierarchy, inter-relationships would be very advantageous
Required Qualifications, Skills and Capabilities:

Graduate with at least 10 + yrs of experience, preferably in Operations in Investment Banking/ Financial services firms
Analytical and detailed: strong analytical skills with complementary communications and presentation skills with attention to detail and accuracy; Solid intellectual capacity for process improvements.
A strong sense of ownership and responsibility; Excellent Client focus and Customer care working practices
Strong people management skills & ability to motivate the team at all times
Flexible attitude towards working hours due to the demands of the working place
Solid intellectual capacity for process improvements
Excellent Client focus and Customer care working practices
Strong time management skills required to meet exchange and front office deadlines
Motivated: Displays drive, energy and enthusiasm. Results driven individual with a proven track record
Must be a Team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus. Must be highly reliable, trustworthy, honest, and commitment oriented.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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JPMorgan Chase