Trade & Fx Counsellor

Published date: 2026/11/07
  • Location: Jaipur, Rajasthan, India
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Trade & Fx Counsellor

IDFC FIRST Bank
Jaipur, Rajasthan
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13 hours agoFull–time
The role entails acting as a single point of contact for all trade related (forex, cross border, domestic etc.) products for the region/branches assigned to. The role bearer would be responsible for acquiring and driving the trade relationship and providing Fx related services and support as an individual contributor or through the branch team contributing to the larger branch banking channel objectives.

Roles & Responsibilities

Key / Primary Responsibilities of the Role - List the primary deliverables

"- Drive product & marketing initiatives launched by central product team

Meet and service trade related queries & requirement of clients by liaising with Ops/product/central team

Drive product & marketing initiatives launched by central product team;

Responsible for income and FCY through-put target set for the TFX products for the respective branches/business being supported

Manage the portfolio quality - digital activation, product penetration, AMB balance, desired value

Support team in achieving customer acquisition plan

Joint and independent call with (sales team) RH, BM, SM & SOs

Undertake training of sales and relationship team as subject matter expert

Cultivate relationships with individual and corporate customers

Managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms

Secondary Responsibilities - List the deliverables other than primary, but essential for the role

"- Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers

Recommend process changes in order to improve service efficiency and quality across the branch network

Regularly update about Trade and Fx transactions"

Key Success Metrics

Revenue, cost efficiencies

Qualifications

Graduate - Any

Post Graduate - Finance (MBA preferred)

Experience

Minimum Number of Years - 12+ years of relevant branch banking experience

Industry - BFSI

Functional Area - Retail Banking
Company Name: IDFC FIRST Bank

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