Ticketing Executive Remote
Published date: 2024/01/10
- Location: Mumbai, Maharashtra, India
Roles and Responsibilities
• Act as a resource/support for agents with ticketing/fares questions including branch offices as determined
• Assist with testing new ticketing automation as needed
• Assist agents with shopping for lower airfares particularly international
• Manually store fares that error out through the automation process, as necessary
• Be aware of all debit memos received and initiate processes to minimize them (receive the wrong commission, airlines send a debt memo and charge fee)
• Monitor applicable queues and take action depending on reason, refunds, voids
• Quality control all international tickets issued overnight for correct commissions, lowest fare, applicable discounts
• Update applicable resource material (commissions)
• Process voids and refunds for on-sites
Salary Upto 78500/- Per Months
Contact HRManager8441936181 ( Share Updated Resume Only Whats-app
• Act as a resource/support for agents with ticketing/fares questions including branch offices as determined
• Assist with testing new ticketing automation as needed
• Assist agents with shopping for lower airfares particularly international
• Manually store fares that error out through the automation process, as necessary
• Be aware of all debit memos received and initiate processes to minimize them (receive the wrong commission, airlines send a debt memo and charge fee)
• Monitor applicable queues and take action depending on reason, refunds, voids
• Quality control all international tickets issued overnight for correct commissions, lowest fare, applicable discounts
• Update applicable resource material (commissions)
• Process voids and refunds for on-sites
Salary Upto 78500/- Per Months
Contact HRManager8441936181 ( Share Updated Resume Only Whats-app
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