Testing Delivery Head-banking Domain

Published date: 2024/01/10
  • Location: Mumbai, Maharashtra, India
JOB DESCRIPTION FOR DELIVERY HEAD

Designation - Delivery Head (Banking Domain - Testing)

Location - Mumbai
• Skills - Should have handled a team of 100 - 300
• Testing Background
• Should have handled projects in Indian Banks
• Should meet clients F2F (India) - Ready to travel.

PROFESSIONAL QUALIFICATION:

● B.Sc./ B.Tech / B.E. / MCA / MBA

● Possess 1-2 globally accepted certifications

● Should have scored a minimum of 60% of marks throughout all academic levels

REQUIRED EXPERIENCE:

● 15+ years of experience in the IT Industry, preferably worked in service-based IT industry.

● 10 years of proven capabilities in strategic project management and leading mid to large service oriented large teams driving the profitability, customer success and people success agenda.

● Proven experience in leading Agile, DevOps, technology and digitization automation driven projects.

● Possesses strong BFSI domain knowledge (Preferred Indian clients)

● Strong delivery and technology excellence.

● Strong understanding on business value to be delivered to client with appropriate cost/ quality

● Should have worked closely with Pre-sales for new logos and new solutions and ensuring financing, efficiency etc.

● Accountable for Revenue targets and maintaining good Gross Margin.

● Delivering ROI & BVR on Automation for the client.

● Should possess and have good understanding of Test automation solution and implementation

Requirements

Must Have:

· Fairly good communication skills

· Good testing knowledge – since this role is a testing delivery head

· Some knowledge of automation testing (API / Mobile automation)

· Some knowledge of DevOps etc.

· Banking / Financial Services (Banking, NBFC, Lending cos) – since this role would be managing Indian banking clients, India bank experience is needed

· Banking Functional knowledge – Retail banking, LMS (Loan Management System), LOS (Loan Origination system), CBS (Core Banking System)

· Type of banks : Payment banks, Small Finance Banks, Universal Banks, Rural Banking, Corporate Banking, SME Banking

KEY RESPONSIBILITIES AND DELIVERABLES:

● Kick-starting new programs/projects for existing and new clients.

● Managing Accounts – Co-ordinating with Test Manager & Test Lead.

● Managing client escalation, People issues, requirement etc.

● Understanding existing clients, upcoming IT projects & IT budget etc.

● Working closely with the existing team – QK Account sales team for new logos and new solutions offerings.

● Contributing on Marketing & white papers.

● Working with Finance on billing and invoicing issues.

● Resource planning, coordinating with RMG, TA etc.

● Monitoring Revenue Leakage and GM improvement.

● Project Governance & Risk - Effort, Time and Cost.

● Project scope / timeline deviation / Tracking CR with Client stakeholders.

● Skip level meetings with TL, STE & TE.

● New project Estimation and working on proposals. Contributes to strategic and policy development and implementation of the same in the organization

● Allocates accountability amongst team, manages career development of others, liaise with other managers, advises the business on technology related issues & engages in short / medium / long term plan

● Applies advanced knowledge and experience to the development of new methods, programmes and procedures. Offers expertise cutting across units and makes tactical decisions impacting business development and client relationship management

● Advises Senior Management on specialized testing issues, conducts, supports and reports research in one's own areas of expertise.

● Supports in new business proposition to bid management / account management team

● Promotes Existing Ips and creates new Ips for our clients.

● Grows the account from the current bucket size.

● Improves Customer Satisfaction for their respective accounts
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