Territory Manager-SEPL

Roles & Responsibilities: '- Acquisition of SEPL loan customers in the identified segment and reference generation from the specified catchment area '-Grow the AUM base for Business Loan lending solutions and ensure that the overall revenue, cost, profitability and portfolio quality targets are met - Collaborate with the Product Head Business Loan to ensure that the customers are offered the best in class solutions funding/ multifunding requirements and key DST's are appropriately incentivised. '-Ensuring quality portfolio by minimizing delinquency and rejection '-Extensive knowledge and understanding of retails assets, products and operations '-Identifying the changing market trends, channel development for acquiring business and provide high quality customer service - Design a fulfilling customer journey leading to customer delight and making IDFCFirst their banking partner of choice - Ensure the successful adoption of internal compliances & regulatory framework across the business Secondary Responsibilities: '-Recommend process changes in order to improve service efficiency and quality across the assigned area '-Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high quality customer service '-Leverage in-house synergies through collaboration with internal stakeholders Managerial & Leadership Responsibilities: '- Attract and retain best-in-class talent for key roles in their reporting structure Key Success Metrics: 'Increased Profitability, Assets Under Management (AUM), Portfolio Quality, Total No. of Customers, Number of Customer Acquisitions