Telesales Executive
Published date: 2026/11/07
- Location: Ah, Gujarat, India
Handle inbound and outbound calls to customers and clients.
· Identify the needs of customers, resolve issues, and provide solutions.
· Up sell other products wherever possible.
· Ensure you follow the customer service script provided by the company for uniformity.
· Also, be well-read on company policies and the website for FAQs or policy related answers.
· Maintain good customer relations.
· Meet personal targets and work towards meeting team targets.
· Maintain records of the conversations with the customer and analyze the data.
· Write and submit timely reports on performance, targets, and customer queries.
· Should be fluent in Gujarati and Hindi language.
· Identify the needs of customers, resolve issues, and provide solutions.
· Up sell other products wherever possible.
· Ensure you follow the customer service script provided by the company for uniformity.
· Also, be well-read on company policies and the website for FAQs or policy related answers.
· Maintain good customer relations.
· Meet personal targets and work towards meeting team targets.
· Maintain records of the conversations with the customer and analyze the data.
· Write and submit timely reports on performance, targets, and customer queries.
· Should be fluent in Gujarati and Hindi language.
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