Telesales

JOB DESCRIPTION

JOB TITLE: BUSINESS ASSOCIATE

AREA/DEPARTMENT: SALES

REPORTS TO: CENTRE MANAGER

Key Responsibilities

· To make calls to clients to learn about and address their needs, complaints, or other issues with products or services.

· To Engage in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.

· To take part in training and other learning opportunities to expand knowledge of the company and position.

· To plan and execute sales strategy for achieving daily targets.

· To communicate with clients over the phone and describe about the product.

· To find out if the client is eligible for mortgage.

· To forward the eligible client to concern person and fill up the form.

· To follow the SOP and ensure that the client is satisfied.

Education and experience

· This position requires a graduate.

· Fresher may apply

Required skills and qualifications

· Exceptional customer service, active listening, and verbal and written

· communication skills, and professional phone voice

· Understanding of company products, services, and policies

· Strong time management and decision-making skills

· Adaptability and accountability

Job Types: Fresher, Regular / Permanent, Full-time

Salary: Up to ₹25,000.00 per month

Benefits:

Food providedHealth insurancePaid sick time

Schedule:

Fixed shiftMonday to FridayNight shift

Supplemental pay types:

Performance bonus

Ability to commute/relocate:

Noida, Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Experience:

total work: 1 year (Preferred)