Telephone Operator - Fresher

Published date: 2024/01/10
  • Location: Mumbai, Maharashtra, India
Front Office Executive

Experience: Fresher
Location: MIDC, Andheri East, Mumbai

Responsibilities:

· Provide first level contact and convey resolutions to customer issues

· Properly escalate unresolved queries to the next level of support

· Track, route and redirect problems to correct resources

· Update customer data and produce activity reports

· Walk customers through problem solving process

· Follow up with customers, provide feedback and see problems through to resolution

· Utilize excellent customer service skills and exceed customers’ expectations

· Ensure proper recording, documentation and closure

· Recommended procedure modifications or improvements

· Preserve and grow your knowledge of procedures, products and services

Requirements and skills:

· Graduation is Must

· Proficiency in English and Hindi

· Strong client-facing and communication skills

· Multi-tasking skills

· Customer service orientation

Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹12,000.00 - ₹15,000.00 per month

Job Types: Full-time, Permanent

Salary: ₹12,000.00 - ₹15,000.00 per month

Benefits:
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Schedule:
• Day shift

Application Question(s):
• Will you be able to travel to MIDC, Andheri East ?
• Are you a Fresher ? If Yes, then only apply

Education:
• Bachelor's (Required)

Speak with the employer
+91-XXXXXXXXXX
Company Name: MicroWorld Software Services Pvt. Ltd

Apply

0 page views

Related listings

  • Office Boy
    Fresher
    Fresher
    Required Office Boy To handle guest, office Staff, Prepare tea coffee, Serve staff tea coffee, Scanning & Xerox document , Filing Ability to commute/relocate: Pune, Pune - 411037, Maharashtra: Reliably commute or planning to relocate before start...
    2026/11/09
  • Career Counsellor
    Fresher
    Fresher
    We are Education & Immigration Consultant helping students and immigrants to study, work and settle in Australia, Canada, NZ and UK. Kindly note this is a Full time Job based in Bandra West Mumbai. The job role will require you to: Interact with ...
    2026/11/09
  • Sales Coordinator
    Fresher
    Fresher
    CANDIDATES WITH PRIOR EXPERIENCE ARE INVITED. FRESHERS CAN APPLY AS WELL. 1.Field Sales Representative Support: a. Coordinating with Field Sales Representatives about their day-to-day operations and supporting them in all ways to increase the strengt...
    2026/11/09