Teleperformance is hiring for Team Leader

Published date: 2024/01/10
  • Location: Bengaluru , Karnataka, India
Candidate must have Inbound banking customer service, banking process or any voice process background knowledge in BPO and working as a Team Leader/ Lead in Operations department on papers for minimum 1 year, preferably banking domain.
Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat and Dsat calculations
• Any Graduate
• Minimum 2 years' experience preferably BFSI/Banking domain

Language:
English and Hindi + South Indian languages Should have managed Team and worked towards bottom quartile.

Good communication skills required in
Language:
English + Any south
India Languages Salary: 3L to 5.5 LPA

Job Location:
Hebbal, Bangalore Contact HR 9449900627
Company Name: Teleperformance Global Services Private Limited

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