Telecaller Inbound
Published date: 2024/01/10
- Location: Rajasthan , Jaipur , India
PURPOSE OF POSITION Candidate will be responsible to handle the queries and complaints from Shopsy customers on inbound calls. PRIMARY DUTIES AND RESPONSIBILITIES Follow procedures methodically to accurately respond to customers on Call. Provide quotes and information to customersrelated to their product. Provide information including Delivery time and other quires related to product. Fulfill invoice requests on purchased products. ELIGIBILITY- • Should have working Laptop/PC and High-speed internet with minimum 20 mbpsspeed. • Should not have worked or interviewed in Shopsy in last 3 months. • Should have minimum 6 months experience in BPO. Freshers also considered. • Should be proficient in spoken and written English & Hindi. No MTI or RTI , grammatical or pronunciation errors. • All agents to be cross skilled to manage all channel interactions • Should be comfortable working any 24/7 shift.
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