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Telecaller Inbound

Published date: 2024/01/10
  • Location: Rajasthan , Jaipur , India
PURPOSE OF POSITION Candidate will be responsible to handle the queries and complaints from Shopsy customers on inbound calls. PRIMARY DUTIES AND RESPONSIBILITIES  Follow procedures methodically to accurately respond to customers on Call.  Provide quotes and information to customersrelated to their product.  Provide information including Delivery time and other quires related to product.  Fulfill invoice requests on purchased products. ELIGIBILITY- • Should have working Laptop/PC and High-speed internet with minimum 20 mbpsspeed. • Should not have worked or interviewed in Shopsy in last 3 months. • Should have minimum 6 months experience in BPO. Freshers also considered. • Should be proficient in spoken and written English & Hindi. No MTI or RTI , grammatical or pronunciation errors. • All agents to be cross skilled to manage all channel interactions • Should be comfortable working any 24/7 shift.
Company Name: Ruboff Business Solutions Pvt. Ltd

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