TeleCaller Executive
Published date: 2024/01/10
- Location: Ahmedabad, Gujarat, India
ProtonBits Software Pvt Ltd. is a India-headquartered software product development company with a strong business presence in Eastern Europe and around 10 years of experience in designing, building, streamlining, and supporting complex and large-scale software products.
The Role
Your Responsibilities will include:
• Responsible for Tele calling to the clients.
• Manage outgoing and incoming calls.
• Multi-task on various projects which are relevant to the company.
• Document all call information and update the same in Tracker.
• Recognize, document, and alert the management team of trends in customer calls.
• Follow up customer calls where necessary.
Ideal Profile
Skills Required:
• Superior listening, verbal, and written communication skills Mandatory.
• Proficient in relevant computer applications.
• Knowledge of customer service.
• Excellent data entry and typing skills.
• Ability to handle stressful situation appropriately.
• Should know how to work on excel.
What's on Offer?
• Excellent career development opportunities
• Work within a company with a solid track record of success
• Opportunity to make a positive impact
The Role
Your Responsibilities will include:
• Responsible for Tele calling to the clients.
• Manage outgoing and incoming calls.
• Multi-task on various projects which are relevant to the company.
• Document all call information and update the same in Tracker.
• Recognize, document, and alert the management team of trends in customer calls.
• Follow up customer calls where necessary.
Ideal Profile
Skills Required:
• Superior listening, verbal, and written communication skills Mandatory.
• Proficient in relevant computer applications.
• Knowledge of customer service.
• Excellent data entry and typing skills.
• Ability to handle stressful situation appropriately.
• Should know how to work on excel.
What's on Offer?
• Excellent career development opportunities
• Work within a company with a solid track record of success
• Opportunity to make a positive impact
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