Telecaller Executive
Published date: 2026/11/08
- Location: Noida, Uttar Pradesh, India
Telecaller Job Description:
• Taking phone calls and describing the characteristics as well as the benefits of the companys products/services.
• Collecting customer details and other pertinent data for additional sales follow-up.
• Addressing queries about their company or the things they sell.
• Keeping track of calls, sales, and other useful information.
• Inquiring with the consumer and comprehending their specifications.
• Securing new clients via inbound calls, outbound calls, or email.
• Recognizing consumer wants and responding to product or service-related inquiries.
• Performing after-sales follow-up.
• Investigating customer input and assessing customer happiness.
• Prospecting prior customers for potential sales.
• Working with different departments inside the company to close additional deals.
• Getting in touch with prospective clients using their preferred mode of communication.
• Following the telecalling script to deliver the right pitch While speaking with a prospect.
• Communicating Verbal acceptance of offers to sales staff for closing deals.
• Keeping track of all successful and unsuccessful sales attempts.
• Participating in regular team meetings to define progress and performance criteria.
• Maintaining operations by adhering to policies, methodologies, and functional changes.
Qualifications :
• High school diploma or GED certificate.
• Prior telemarketing or equivalent experience.
• Working knowledge of essential phone systems and computer programs (such as CRM software).
• A track record of surpassing sales targets, ideally over the phone.
• The ability to persuade others with language and skill in order to sell a product or service.
• Professional qualification in sales and marketing would be advantageous.
• Capable of resolving conflicts and addressing grievances exposure to various points of view, cultural traditions, and experiences.
• Excellent verbal communication.
• Excellent Phone call manners.
• Ability to tolerate customer rejection.
Location : GLA University Corporate Office .
A-16 , Sec 63 , Noida
• Taking phone calls and describing the characteristics as well as the benefits of the companys products/services.
• Collecting customer details and other pertinent data for additional sales follow-up.
• Addressing queries about their company or the things they sell.
• Keeping track of calls, sales, and other useful information.
• Inquiring with the consumer and comprehending their specifications.
• Securing new clients via inbound calls, outbound calls, or email.
• Recognizing consumer wants and responding to product or service-related inquiries.
• Performing after-sales follow-up.
• Investigating customer input and assessing customer happiness.
• Prospecting prior customers for potential sales.
• Working with different departments inside the company to close additional deals.
• Getting in touch with prospective clients using their preferred mode of communication.
• Following the telecalling script to deliver the right pitch While speaking with a prospect.
• Communicating Verbal acceptance of offers to sales staff for closing deals.
• Keeping track of all successful and unsuccessful sales attempts.
• Participating in regular team meetings to define progress and performance criteria.
• Maintaining operations by adhering to policies, methodologies, and functional changes.
Qualifications :
• High school diploma or GED certificate.
• Prior telemarketing or equivalent experience.
• Working knowledge of essential phone systems and computer programs (such as CRM software).
• A track record of surpassing sales targets, ideally over the phone.
• The ability to persuade others with language and skill in order to sell a product or service.
• Professional qualification in sales and marketing would be advantageous.
• Capable of resolving conflicts and addressing grievances exposure to various points of view, cultural traditions, and experiences.
• Excellent verbal communication.
• Excellent Phone call manners.
• Ability to tolerate customer rejection.
Location : GLA University Corporate Office .
A-16 , Sec 63 , Noida
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