Telecaller - BPO/ITeS (0-3 yrs)
Published date: 2026/11/08
- Location: Bangalore, Karnataka, India
Telecaller Roles and Responsibilities : - Answering phones and explaining the product and services offered by the company. - Contacting existing customers as well as prospective customers using scripts. - Obtaining customer information and other relevant data. - Asking questions to the customer and understanding their specifications. - Resolving queries and issues related to the products and services. - Making recordings of all the sales phone calls and sales deals. - Taking and processing product orders in a professional manner. - Maintaining the database of the customers on a regular basis. - Suggesting solutions based on customer's needs and requirements
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