Telecaller
Published date: 2024/01/10
- Location: Tamilnadu, India
We are looking for a Telecaller to boost our sales by communicating with current and possible customers/clients. A candidate will be required to gather information from the individual and suggest a probable product or service. To be able to provide the best tele calling experience, you must know how to convince the toughest of the client to purchase our offering.
1. Answering phones and explaining the product and services offered by the company.
2. Contacting existing customers as well as prospective customers using scripts.
3. Obtaining customer information and other relevant data.
4. Asking questions to the customer and understanding their specifications.
5. Resolving queries and issues related to the products and services.
6. Maintaining the database of the customers on a regular basis.
7. Arranging site visits
8. Suggesting solutions based on customer’s needs and requirements.
Requirements:
Excellent verbal communication skills
1. Answering phones and explaining the product and services offered by the company.
2. Contacting existing customers as well as prospective customers using scripts.
3. Obtaining customer information and other relevant data.
4. Asking questions to the customer and understanding their specifications.
5. Resolving queries and issues related to the products and services.
6. Maintaining the database of the customers on a regular basis.
7. Arranging site visits
8. Suggesting solutions based on customer’s needs and requirements.
Requirements:
Excellent verbal communication skills
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