Telecaller
Published date: 2024/01/10
- Location: Tamilnadu, India
Position Description : Telesales Executive
Company Navnit Insurance Broking Pvt Ltd
1. Overall Purpose: Tele calling && achieving the defined SLAs
2. Reporting to: Team Leader
3. Accountabilities: Primary & Critical Accountabilities
Adhere to the product script provided by Company
Meeting the monthly productivity targets
Should meet the required benchmarks
o Login hours
o Call handling time
o Quality scorings as per the requirements laid down by the company
Capture additional customer details
Generate Reference and Cross-sell
Company Navnit Insurance Broking Pvt Ltd
1. Overall Purpose: Tele calling && achieving the defined SLAs
2. Reporting to: Team Leader
3. Accountabilities: Primary & Critical Accountabilities
Adhere to the product script provided by Company
Meeting the monthly productivity targets
Should meet the required benchmarks
o Login hours
o Call handling time
o Quality scorings as per the requirements laid down by the company
Capture additional customer details
Generate Reference and Cross-sell
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