Telecaller
Published date: 2024/01/10
- Location: Haryana, India
About Elecbits Technologies Private Limited
Elecbits is a fast-growing deep-tech organization that is building the world's first digital manufacturing platform to make the development and manufacturing of IoT devices as simple as ordering a pizza online. The Elecbits platform has more than 25 microservices that help customers develop and launch IoT products 10x faster and at 10x lesser cost. Elecbits has more than 100 clients, some notable names include Maruti Suzuki, Indian Army, BSF Zenatix, Elanpro, etc.
About the job
Key responsibilities:
1. Contact potential or existing customers to inform them about a product or service
2. Answer questions about products or the company
3. Ask questions to understand customer requirements and close sales
4. Direct prospects to the field sales team when needed
5. Enter and update customer information in the database
6. Take and process orders in an accurate manner
7. Handle grievances to preserve the company's reputation
8. Go the 'extra mile' to meet sales quota and facilitate future sales
9. Keep records of calls and sales and note useful information
Requirements:
1. Independent and able to work as a team player
2. Excellent communication and interpersonal skills
3. Capable of adhering to time limits
4. Ability to work under pressure
5. Operations knowledge will be an advantage
6. Procurement skills - Negotiation skills, strategic thinking, etc
Elecbits is a fast-growing deep-tech organization that is building the world's first digital manufacturing platform to make the development and manufacturing of IoT devices as simple as ordering a pizza online. The Elecbits platform has more than 25 microservices that help customers develop and launch IoT products 10x faster and at 10x lesser cost. Elecbits has more than 100 clients, some notable names include Maruti Suzuki, Indian Army, BSF Zenatix, Elanpro, etc.
About the job
Key responsibilities:
1. Contact potential or existing customers to inform them about a product or service
2. Answer questions about products or the company
3. Ask questions to understand customer requirements and close sales
4. Direct prospects to the field sales team when needed
5. Enter and update customer information in the database
6. Take and process orders in an accurate manner
7. Handle grievances to preserve the company's reputation
8. Go the 'extra mile' to meet sales quota and facilitate future sales
9. Keep records of calls and sales and note useful information
Requirements:
1. Independent and able to work as a team player
2. Excellent communication and interpersonal skills
3. Capable of adhering to time limits
4. Ability to work under pressure
5. Operations knowledge will be an advantage
6. Procurement skills - Negotiation skills, strategic thinking, etc
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