Telecaller
Published date: 2024/01/10
- Location: Ahemdabad , Gujarat, India
Responsibilities: Inbound/Outbound Calls II Good Communication • Inform Customers About The Company's Products/Services And Offers • Manage Inbound/ Outbound Customer Calls In A Timely Manner • Generate Leads That Develop Into New Customers • Identify Customer's Needs And Convince The Customer To Buy The Product/Service • Gain Comprehensive Product/Service Knowledge And Clarify Information Wherever RequiredHandle customer's inbound and outbound calls. Solving queries, telling them about products/offers/servicesFollow communication “scripts” when handling different topicsIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our database in a comprehensible wayFrequently attend educational seminars to improve knowledge and performance levelMeet personal/team qualitative and quantitative targets(Ref:www.freshersworld.com,freshersworld
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