Telecaller
Published date: 2024/01/10
- Location: New Delhi, Delhi, India
The Offer
• A role that offers a breadth of learning opportunities
• Opportunity within a company with a solid track record of performance
The Job
Our client is looking for an energetic Telecaller to join the team.
Your responsibilities will include :
• Calling existing and potential customers to persuade them to purchase company products and services.
• Accurately recording details of customers' purchase orders.
• Processing all customer purchases accordingly.
• Generating promising leads for the outside sales team to pursue.
• Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
• Developing and sustaining solid relationships with customers to encourage repeat business.
• Using sales scripts proffered by the company to drive sales and respond to customer rejections.
• Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
The Profile
Skills required:
• You have at least 1-year experience in a Customer Service role or similar.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You are a strong team player who can manage multiple stakeholders
• You possess strong analytical skills and are comfortable dealing with numerical data
• You are adaptable and thrive in changing environments
• You have good proficiency in all Microsoft Office applications.
The Employer
Our client is a pioneer in IT staff augmentation, software, Web 3.0 development, and digital services for your business. Their expert provides everything you need for digital transformation in your business and helps you choose the perfect cloud solution for your needs
• A role that offers a breadth of learning opportunities
• Opportunity within a company with a solid track record of performance
The Job
Our client is looking for an energetic Telecaller to join the team.
Your responsibilities will include :
• Calling existing and potential customers to persuade them to purchase company products and services.
• Accurately recording details of customers' purchase orders.
• Processing all customer purchases accordingly.
• Generating promising leads for the outside sales team to pursue.
• Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
• Developing and sustaining solid relationships with customers to encourage repeat business.
• Using sales scripts proffered by the company to drive sales and respond to customer rejections.
• Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
The Profile
Skills required:
• You have at least 1-year experience in a Customer Service role or similar.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You are a strong team player who can manage multiple stakeholders
• You possess strong analytical skills and are comfortable dealing with numerical data
• You are adaptable and thrive in changing environments
• You have good proficiency in all Microsoft Office applications.
The Employer
Our client is a pioneer in IT staff augmentation, software, Web 3.0 development, and digital services for your business. Their expert provides everything you need for digital transformation in your business and helps you choose the perfect cloud solution for your needs
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