Telecaller

Hi,

Greetings from Epoch Consulting !!

Designation: Telecaller

Location: Nehru Place (Delhi)

Job Description:

Role and Responsibilities:
• Studying the details of each offering and remaining abreast of updates to these offerings.
• Obtaining and updating lists of individuals' contact details.
• Calling active and budding clients to encourage the purchase of items.
• Addressing clients' uncertainties, grievances, and suggestions on time.
• Noting important details of each conversation.
• Communicating verbal acceptances of offers to our sales team for closing.
• Recording all successful and unsuccessful attempts to close sales.
• Attending regular team meetings to clarify progress and performance-related expectations.
• Conducting each of your functions with the utmost respect, regardless of others' dispositions.

Requirements:
• High school diploma or equivalent.
• Prior experience as a telecaller or similar.
• Completion of a sales-related training program is preferred.
• Computer literate.
• Exposure to diverse viewpoints, cultural norms, and experiences.
• Superb verbal communication.
• Ability to switch your communication style on a whim.
• Superb interpersonal, research, and record-keeping skills.
• Capacity to receive critique without internalizing it