Tele Sales Executive

Digital Tele-Sales Executive (End to End Sale through Tele-calling / Video calling)

Grade: Executive

Location: Mumbai (Mumbai Andheri East)

Reports to: Tele Marketing Supervisor

Qualification: Graduate

Experience: 4-5 Years

Salary: 5LPA (Depends on Experience)

Job Description

We are looking for an enthusiastic Tele-sales Executive to contribute to generating sales for our

company. You will be responsible for closing sales deals over the phone/chat/video calling and

maintaining good customer relationships. An effective tele-sales executive must be an excellent

communicator and have superior people skills. They must be comfortable presenting products

or services over the phone as well as dealing with complaints and doubts. The goal is to help

the company grow by bringing in customers and developing business.

Key Responsibilities

Contacting potential or existing customers to inform them about a product or service

using scripts

Answering Questions About Products

Asking questions to understand customer requirements and close sales

Enter and update customer information in the database

Handle grievances to preserve the company#39;s reputation

Keep records of calls and sales and note useful information

Work closely with the internal team for any support

Skills

Proven experience as telesales executive or other sales role

Proven track record of successfully meeting sales targets preferably over the phone

Good knowledge of relevant computer programs and telephone systems

Ability to learn about products and services and describe/explain them to prospects

Excellent knowledge of English

Excellent communication and interpersonal skills

Cool-tempered and able to handle rejection

Outstanding negotiation skills with the ability to resolve issues and address complaints

Team player

Ability to work on high pressure environment

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