Tele-Collection - Team Leader (Banking or NBFC Backround)
Published date: 2024/01/10
- Location: Gurugram , Haryana, India
Company Description
CARS24 Financial Services is an NBFC registered with the Reserve Bank of India, offering innovative and new age financial products that leverage the latest and proprietary technology.
Role Description
This is a full-time, on-site role located in Gurugram for a Tele-Collection Team Leader with a background in banking or NBFC. The Tele-Collection Team Leader will be responsible for managing a team of Tele-Collection Executives, ensuring all collections-related activities including follow-ups, initiated by executives, are carried out effectively. They will have to guide and motivate their team to achieve collection targets, prepare daily productivity reports, assist the executives to resolve issues, and liaise with other departments to ensure optimal customer experience.
CARS24 Financial Services is an NBFC registered with the Reserve Bank of India, offering innovative and new age financial products that leverage the latest and proprietary technology.
Role Description
This is a full-time, on-site role located in Gurugram for a Tele-Collection Team Leader with a background in banking or NBFC. The Tele-Collection Team Leader will be responsible for managing a team of Tele-Collection Executives, ensuring all collections-related activities including follow-ups, initiated by executives, are carried out effectively. They will have to guide and motivate their team to achieve collection targets, prepare daily productivity reports, assist the executives to resolve issues, and liaise with other departments to ensure optimal customer experience.
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