Tele-Calling Executive

Job Description For Telecalling

Roles and Responsibilities :

· Answering phones and explaining the product and services offered by the company.

· Contacting existing customers as well as prospective customers using scripts.

· Obtaining customer information and other relevant data.

· Asking questions to the customer and understanding their specifications.

· Resolving queries and issues related to the products and services.

· Making recordings of all the sales phone calls and sales deals.

· Taking and processing product orders in a professional manner.

· Maintaining the database of the customers on a regular basis.

· Suggesting solutions based on customers needs and requirements.

Desired Candidate Profile :

· High school diploma or equivalent.

· Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department. Freshers with excellent communication skills will also be considered.

· Professional certification in sales and marketing will be an advantage.

· Great interpersonal skills.

· Exceptional oral and written communication skills.

· Strong organizational skills.

· Ability to work in a team or individually as and when required.

· Ability to manage and handle multiple tasks.

· Outstanding problem-solving skills.

· Exceptional attention to detail.

· Hard-working individual.

· Good time management abilities.

· Strong decision-making skills.

· Ability to tolerate stress and pressure.

Job Type: Full-time

Salary: ₹20,000.00 - ₹30,000.00 per month

Benefits:

Work from home

Schedule:

Day shift

Ability to commute/relocate:

Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required)

Education:

Higher Secondary(12th Pass) (Preferred)

Experience:

total work: 1 year (Preferred)Sales: 1 year (Preferred)

Language:

Hindi (Preferred)English (Required)