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Tele caller - Customer service

Published date: 2024/01/10
  • Location: Mumbai, Maharashtra, India
• Handle customer's inbound and outbound calls. Solving queries, assisting customers to complete their Incomplete loan applications.
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, explain process on call and guide them the application process
• Build relationships and engage customers by taking the extra mile.
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets

Minimum Requirement:
• Average Communication skill required, Hindi and regional languages
• Good Problem-solving skills over the call
• High energy level

(Ref:www.freshersworld.com,freshersworld
Company Name: Aarya BPO Consulting Services

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