Tele caller - Customer service
Published date: 2024/01/10
- Location: Mumbai, Maharashtra, Mumbai , India
Handle customer's inbound and outbound calls. Solving queries, assisting customers to complete their Incomplete loan applications. Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, explain process on call and guide them the application process Build relationships and engage customers by taking the extra mile. Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and...
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