Technology Operations Manager
Published date: 2024/01/10
- Location: Jaipur, Rajasthan, India
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Technology Operations Manager
AU SMALL FINANCE BANK
Jaipur, Rajasthan
Apply
22 hours ago
Full–time
Position Title - Manager IT Command Center
Experience - 5-7 yrs
Qualification - BE / B.Tech
Location: Jaipur, Rajasthan
Role & Responsibilities:-
• Candidate should have technical knowledge of Application, Database, Servers, Storage, Cloud, AWS, Network Support etc and basic troubleshooting Knowledge.
• Candidate should have troubleshooting skills i.e. Logs analysis and troubleshooting and conclude RCAs
• Candidate should have experience on Investigate and diagnose Incidents to restore a failed IT Service as quickly as possible.
• Able to manages and coordinates all activities necessary to control, track and audit Changes in the environment. SOPs for all applications which is running in the bank
• Strong knowledge of Alert Monitoring, Application availability, Incident, Problem change management
• Maintaining incident logs and processing incident reports for review with senior management
• Able to communicate planned & unplanned service-impacting events via various channels like email, phone, Whats up, available workarounds, and upcoming releases expected to resolve issues
• Understanding of AWR analysis.
• Strong working experience with vendors regarding uptime and quality of services and SLA.
• Conduct continuous process improvement for the Incident Management Life Cycle and Incident Post Mortem process
• Candidate should be well worse with Excel, Outlook, Office to complete day to day task.
• Good written and verbal communication
• Candidate Must be flexible to work to work in a 24*7 environment. (In Shifts)
Technology Operations Manager
AU SMALL FINANCE BANK
Jaipur, Rajasthan
Apply
22 hours ago
Full–time
Position Title - Manager IT Command Center
Experience - 5-7 yrs
Qualification - BE / B.Tech
Location: Jaipur, Rajasthan
Role & Responsibilities:-
• Candidate should have technical knowledge of Application, Database, Servers, Storage, Cloud, AWS, Network Support etc and basic troubleshooting Knowledge.
• Candidate should have troubleshooting skills i.e. Logs analysis and troubleshooting and conclude RCAs
• Candidate should have experience on Investigate and diagnose Incidents to restore a failed IT Service as quickly as possible.
• Able to manages and coordinates all activities necessary to control, track and audit Changes in the environment. SOPs for all applications which is running in the bank
• Strong knowledge of Alert Monitoring, Application availability, Incident, Problem change management
• Maintaining incident logs and processing incident reports for review with senior management
• Able to communicate planned & unplanned service-impacting events via various channels like email, phone, Whats up, available workarounds, and upcoming releases expected to resolve issues
• Understanding of AWR analysis.
• Strong working experience with vendors regarding uptime and quality of services and SLA.
• Conduct continuous process improvement for the Incident Management Life Cycle and Incident Post Mortem process
• Candidate should be well worse with Excel, Outlook, Office to complete day to day task.
• Good written and verbal communication
• Candidate Must be flexible to work to work in a 24*7 environment. (In Shifts)
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