Technology Business Analyst

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours , we have plenty of options that help our people to thrive.

This role is based in India and as such all normal working days must be carried out in India.

Join us as a Technology Business Analyst
• This is an opportunity for a driven Technology Business Analyst to join us and make a tangible impact on our function
• You’ll have great exposure to a wide network of stakeholders of varying seniority
• It’s a chance to develop your skills and advance your career in this fast paced role
• This role is available at associate level

What you'll do

You’ll support the bank to achieve customer advocacy by eliciting and understanding the internal and external technology customer needs, and analysing, refining, synthesising, translating and ensuring they are documented in a form that can be readily understood by all stakeholders.

You’ll also:
• Support others to articulate the ideas and requirements in the format required by the team, such as use cases, user journeys, user stories and illustrations
• Be responsible for the outcomes of the team in the identification and delivery of systems, solutions and features
• Produce business requirements to inform future state design, and supporting teams in understanding the requirements and their linkages to the overall strategy
• Work across teams and stakeholders to capture, validate and document business and system requirements, ensuring they are in line with key strategic principles, and translated from business operations, business objectives, or from external requirements
• Interact with customers, key stakeholders and the team to obtain and document functional and non-functional needs

The skills you'll need

To take on this role, you’ll need an appropriate business analyst certification. Along with at least seven years' experience in a business analyst role, you'll have hands on experience in data analysis, documenting outcomes, creating presentations for stakeholders, and handing over to other teams as well as good communication skills. You'll be competent in navigating around requirements, data specs, and designs to build an understanding of the data journey, transformations, usage, and business impact if there are issues identified. You'll have SQL skills and you'll ideally have t ransactions monitoring or payments knowledge.

You’ll also need:
• Proven application of business analysis tools and techniques
• Experience in the financial crime or financial services domain
• A good understanding of Agile values, principles and methodologies with experience of working within an Agile environment
• To be a very capable communicator with the ability to communicate complex technical concepts clearly to your peers and management level colleagues
• Good collaboration and stakeholder management skills

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