Technical Writer - IT

Solytics Partners is looking for an experienced technical writer to join our team and help take our [customer/client]-focused services to new heights. As an ideal candidate, you have proven experience in writing technical documents in a highly technical field, such as software development, computer science, or software
• Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements
• Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation like User manuals, API documents, Software requirement specifications, functional & non-Functional requirement documents, architecture documents, etc.
• Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
• Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
• Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation

Requirements
• Previous experience writing documentation and procedural materials for multiple audiences
• Superior English written and verbal communication skills, with a keen eye for detail
• Experience working with engineering to improve the user experience:

Technical architecture design, user guide, and help refine content and create visuals and diagrams for technical support content.
• Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content.
• Write user-friendly content that meets the needs of the target audience, turning insights into language that sets our users up for success.
• Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications.
• Evaluate current content and develop innovative approaches for improvement.

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