Technical Writer

Job Description
Research, design, and develop print and online documentation for a variety of audiences for software products in accordance with product release schedule and the Documentation team style guidelines.
Collaborate with product owners/SMEs to understand the requirements and features being built in the product and convert them into user comprehensible document.
Must be a self-starter who pushes through their projects with minimal direction/handholding.
Must have strong interviewing skills and be capable of building relationships with multiple subject matter experts.
Must have a strong desire to add value to the customer’s experience and overall success.
Must have strong work ethics.
Responsibilities
Plan, create, and produce written documentation for systems, products, software, and technologies - including user guides, release notes, and training materials.
Analyze and summarize functional specifications and work with demo or prototypes to understand product functionality.
Run quality checks on deliverables before sending them to customers.
Actively participate in the Agile Ceremonies.
Required Skillset
1-2 years in technical writing and technical document creation on software products. Working knowledge of a code repository like GitHub is a plus.
Has knowledge of commonly used concepts, practices, and procedures within the technical writing field.
Excellent organization and communication skills.
Excellent problem solving and teamwork skills.
Technical aptitude with desire to master advanced desktop publishing tools.
Can-do attitude, willingness to expand knowledge base, and grace under deadline pressure.
Good interpersonal skills, including the ability to communicate, interview subject matter experts, and work quickly and effectively in a quality-oriented team environment.
Pays attention to detail.
Experience with Adobe FrameMaker and Adobe Acrobat is desirable.
Research skills including gathering and analyzing data from multiple sources.
Manage multiple assignments in parallel and meet all documentation deliverable deadlines.
Qualification
Graduate in any discipline but an engineering graduate is preferable.
Offers of employment are conditional upon passage of screening criteria applicable to the job.
EEO Statement
Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible