Technical Writer

Job Title:

Technical Writer Location:
Chennai Total experience – 2 – 6 Years Shift timing – General Shift Job Description :
• Work and communicate effectively with software developers, product marketing, and product managers to write and maintain high-quality documentation.
• To plan, write, edit and revise technical information and documents, including user manuals, general overviews, configuration/installation instructions, tutorials, test plans, and product specifications.
• Collaborate with the team of technical writers, and facilitate product and development teams.
• Assess, analyse and evaluate versatile audiences, including non-technical users, system administrators, integrators, and programmers.
• Create state-of-the-art technical documents, including API Developer Guides, User Guides, In-Platform documentation such as welcome instructions and tooltips, Integration Guides, product documentation, and more.
• Create other client aids such as an online demo, online video, online help, guided tour, and other educational guidelines and techniques
• Transform complex documentation into simple concepts that are easy to understand by the end-users
• Study and evaluate the user feedback to retrieve information on documentation and use it to enhance usability.

Requirements :
• The candidate must have a Bachelor's degree
• The candidate must have at least two years (or more) of technical writing experience
• The candidate must possess excellent writing and communication skills
• The candidate must have ample experience in working with MS Office and other content management systems in multiple mediums
• The candidate must have experience owning and building an end-end documentation process.
• The candidate can show their capability to adapt to a fast-paced work environment.
• The candidate will have to pay attention to explicit details and work on different projects simultaneously after prioritizing the tasks