Technical Writer

The Role: As an experienced Technical writer with strong flexibility and adaptability, you would be working with software developers, product managers, and engineering stakeholders to create content that helps our customers use our products to achieve their goals. What would you do here ? • Work independently to create new content and revise existing technical content in a fast-paced, agile environment. • Communicate highly complex technical concepts clearly and concisely. Use your ability to understand and translate developer speak into content that speaks to our customers and meets their needs. • Write for a range of audiences, including new and experienced operators, administrators, and developers. • Collaborate with developers, product managers, and other writers to create impactful content. • Ensure compliance with documentation styles and standards. • Write and publish world-class technical documentation using Markdown and Git, DITA XML. • Incorporate animation, graphs, illustrations, or photographs to increase users' understanding of the material. • Participate in department-wide initiatives to improve the customer experience. What are we looking for ? • Overall experience of about 5 to 8 Years in Technical Writing in Enterprise companies. • Experience in End-to-end documentation. • API Documentation experience, 3 years and above. • Strong comprehension of APIs, backend development, and related tools. • Adept at using common authoring, publishing, and graphic tools. • Open source authoring and source code management using Markdown, restructured Text, Hugo, Git, and similar tools. • The ability to handle multiple projects concurrently. • Assessing the audience needs for whom the technical and procedural documentation is intended; adjusting tone and technical terms used to meet those needs and to ensure understanding. • Proficient in all Microsoft Office applications