Technical Writer

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Technical Writer

Antal International
Noida, Uttar Pradesh
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12 hours ago
Full–time
We are looking for a technical communicator who can create content for educating users on our products through various mediums - documentation, videos, and in-product help.

Responsibilities:

· Work with product managers, product marketing, and software engineers to produce and maintain world-class documentation, including: User Manuals/Guides, Integration Guides, Technical Processes, etc.

· Provide UI text, labels, and error messages in close collaboration with UI developers

· Gather and analyze technical and product information from various sources to document new or changing product functionality.

· Create in-depth user guides, FAQs, technical overviews, and in-product help documentation.

· Publish and maintain templates ensuring a consistent look and feel.

· Publish Release Notes to a broad group of internal and external users, and prospects.

· Develop content for various platforms that can be repurposed for newsletters, decks, whitepapers, and web copy.

· Maintain consistent tone across all platforms and media.

· Adhere to strict review and editing guidelines.

· Organizing documentation and making it easily discoverable

· Proactively identify gaps in the documentation and knowledge base articles

Requirements:

· You love writing, enjoy the challenge of understanding a product, and can champion the task of evangelizing the product to improve adoption.

· 5-7 years industry experience as an effective technical writer.

· Ability to understand user intent and needs.

· Ability to communicate in simple yet effective conversational language.

· Proven ability to quickly learn and understand complex topics like payroll.

· Previous experience writing for multiple audiences.

· Superior written and verbal communication skills, with a keen eye for detail