Technical Writer
Published date: 2024/01/10
- Location: Mumbai, Maharashtra, India
Responsibilities
Write user documentation for Privacera products under active development.
Work in an Agile environment with daily scrums and frequent updates to the documentation.
Discuss technical details and tackle problems with engineers, customer support reps, field engineers, and customers every day.
Respond directly to user feedback and integrate user suggestions to continuously improve your documentation.
Develop a holistic understanding of how customers use our software and help them to complete their tasks quickly and accurately.
Work collaboratively and closely across product team to ensure consistent and cohesive content, style, and messaging
Requirements
4-10+ years of experience researching and writing excellent documentation for enterprise software users, infosec admins, governance/compliance personnel, and developers.
BA/BS degree in Technical Communication, English, Computer Science, a related technical discipline, or relevant professional experience.
Experience writing documentation with a strong customer focus.
Experience working in an Agile environment.
Experience with source control (preferably Git) and structured documentation.
Portfolio that includes samples showing your ability to write for a technical audience, especially documentation for software running on public cloud services (AWS, Azure, Google Cloud), containers, and virtual machines.
Skills:- Amazon Web Services (AWS), Cloud, Git and Agile/Scrum
Write user documentation for Privacera products under active development.
Work in an Agile environment with daily scrums and frequent updates to the documentation.
Discuss technical details and tackle problems with engineers, customer support reps, field engineers, and customers every day.
Respond directly to user feedback and integrate user suggestions to continuously improve your documentation.
Develop a holistic understanding of how customers use our software and help them to complete their tasks quickly and accurately.
Work collaboratively and closely across product team to ensure consistent and cohesive content, style, and messaging
Requirements
4-10+ years of experience researching and writing excellent documentation for enterprise software users, infosec admins, governance/compliance personnel, and developers.
BA/BS degree in Technical Communication, English, Computer Science, a related technical discipline, or relevant professional experience.
Experience writing documentation with a strong customer focus.
Experience working in an Agile environment.
Experience with source control (preferably Git) and structured documentation.
Portfolio that includes samples showing your ability to write for a technical audience, especially documentation for software running on public cloud services (AWS, Azure, Google Cloud), containers, and virtual machines.
Skills:- Amazon Web Services (AWS), Cloud, Git and Agile/Scrum
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